We take the pain out of support

At POS Solutions we work very hard to make your POS System support needs as painless as possible. We understand that problems with your POS System means problems with your business. For that reason we offer a 24x7 call structure that is designed to get you the support you need when you need it.

POS Solutions is here to help

Most calls can be handled during business hours. During these times we have staffed support personnel to answer any questions that you might have with your POS system or products that we provide. This is the ideal time for you to get answers to any of questions you may have about our products. Systems setup for remote access will help speed up the resolution of support issues and save you money. Our goal is to handle most of our clients needs during these hours and to be there for emergencies on the nights and weekends.

24x7 support

POS Solutions offers 24x7 365 support to our customers. During this time an assigned support technician will be contacted whenever a message is recorded in our emergency voice message center. A techncian will typically call back within minutes of placing your call. Our goal is to get you back up and servicing your customers as soon as possible. We understand that these will be times of great stress so please be prepared to work with us to resolve any problems.

If you need support for your point of sale system and you are a current customer of POS Solutions please call 512-833-9840.