POS Solutions provides customer care contracts and post-sale warranties to help ensure you receive the point of sale support and service you need to run your business.
POS Solutions Basic Care
Includes help desk phone support 7 days a week from 7AM-3AM, antivirus for your back office server and weekly server reboots.
POS Solutions Essential Care
Includes help desk phone support 7 days a week from 7AM-3AM, monitored antivirus for your back office server, weekly server reboots and access to the NCRUniversity and the latest software versions/updates in Aloha.
POS Solutions Complete Care
Includes help desk phone support 7 days a week from 3AM-7AM as well as Essential Care and full service warranties for your terminals and server.
POS Solutions Free Monthly Basic Manager Training
In addition to help desk phone support and on-site support, we also offer monthly manager trainings at no charge in our office. These free basic Aloha manager trainings are for both new customers training to use their Aloha system and existing customers looking for a refresher.